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Hydra Agent


4.8 ( 2448 ratings )
الأعمال التجارية الإنتاجية
المطور: DIALOGA GROUP, LLC
حر

Handle the status of an Automatic Call Distributor (ACD) Agent
Enable/Disable Agent
Call distribution
Call forwading methods (managed, unmanaged)
Three-party call
Switching back from managed forwading
Recover calls from manager forwading
Set callers On-hold
Recording
Call classifying
Etc.