Hydra Agent app for iPhone and iPad

4.8 ( 2448 ratings )

Business Productivity
Developer: DIALOGA GROUP, LLC

Free

Current version: 1.4.7, last update: 9 months ago
First release : 19 Aug 2018
App size: 26.47 Mb

Handle the status of an Automatic Call Distributor (ACD) Agent
Enable/Disable Agent
Call distribution
Call forwading methods (managed, unmanaged)
Three-party call
Switching back from managed forwading
Recover calls from manager forwading
Set callers On-hold
Recording
Call classifying
Etc.